NOVICA Reviews

NOVICA has an overall rating of 4.4 based on 28 reviews. Customer feedback on NOVICA is mixed: NOVICA reviewers highlight positive aspects like unique handmade products, support for artisans, good customer service, fast shipping, which strongly appeal to conscious consumers, art and craft enthusiasts, gift shoppers, supporters of fair trade. However, NOVICA is often criticized for its higher prices, occasional quality inconsistencies, limited product availability, shipping delays.

4.4/5.0

28 reviews

5 Stars

18

4 Stars

0

3 Stars

8

2 Stars

0

1 Star

0

All NOVICA Reviews (28)
tom.Meczywor
May 31, 2026
"Pretty easy to use, surprisingly"
I went on novica.com looking for a gift, and the site was easy to get around. I’m usually a little skeptical when websites sound too polished or make everything feel like some big curated experience, but this one mostly just worked. The filters did what I needed, pages loaded fast enough, and checkout was straightforward. I didn’t end up clicking around confused, which is more than I can say for a lot of shopping sites.
Latrice-richards
May 28, 2026
"Honestly, I just felt good buying from here"
I’ve ordered from novica a few times now, the thing that got me right away was knowing the money actually goes to the artisans making the pieces. It just feels better than buying some random mass-produced thing, you know? The stuff I got felt personal and special, like there was a real story behind it. Shipping did take a little while, but I wasn’t too surprised by that. Everything arrived packed really nicely and felt totally worth the wait. I’d definitely order again because it just feels good supporting something like this.
James-larrivee
April 23, 2026
"I’m really happy with what I got..."
I’m really happy with what I got! The handmade pieces were even nicer than I expected, and everything looked just like the photos. Shipping was smooth too, so overall it was a great little surprise.
elaine1982
April 14, 2026
"Literally so many cute handmade finds"
I found gifts for my sister and my mom way faster than I expected. There were literally so many unique handmade things, not the same boring stuff you see everywhere else.
hello_daisy672
April 08, 2026
"I did end up getting my refund..."
I did end up getting my refund, but it took longer than I expected. Support responded when I reached out, but the replies weren’t exactly quick, and I was never really sure what the next step was or how long I was supposed to wait. It wasn’t a terrible experience, but it definitely could’ve been clearer and smoother.
hello_martha697
April 01, 2026
"I was expecting some annoying surprise duty fee..."
I was expecting some annoying surprise duty fee to pop up at customs, because that’s usually the kind of thing that ruins the whole experience. But luckily, I didn’t get hit with any extra charges this time, which was a relief...
JohnLowe_51
March 22, 2026
"A bit more hit-or-miss than I expected"
I expected the pricing to be a little more consistent. There are definitely some fair deals here that feel worth it, but a few items seemed overpriced compared to what I thought they’d cost. Overall, it’s not bad, just kind of mixed.
MichaelVasquez_15
March 15, 2026
"I really like that NOVICA tells you..."
I really like that NOVICA tells you where the items come from and who made them. It makes the whole thing feel more personal than just ordering some random factory-made stuff online. My order was good quality too, which was a relief. I’ll admit, I don’t always care that much about the backstory when I’m shopping, but here it actually made me feel better about the purchase. It may not be the cheapest option, but I still felt good buying from them.
jonathan.Cauthen
March 11, 2026
"size was just right"
i ordered this from NOVICA and the fit ended up being just right. i was a little nervous it might run small, but the size chart was actually really accurate. no strange tight spots or awkward fit anywhere. i’m really happy with it and would definitely order my usual size again.
eugene_Cox97
March 11, 2026
"The whole process was really easy, and my..."
The whole process was really easy, and my package showed up exactly when they said it would. No issues at all, which I definitely appreciate
doris.Lowell
March 08, 2026
"The return process was okay overall..."
The return process was okay overall. It did take a little longer than I expected, so if you're in a hurry it might be frustrating, but the refund did come through in the end.
jesse_Sadan75
March 04, 2026
"Tracking was a little confusing"
The tracking wasn’t great, or actually, it was just kind of slow to update. I kept checking because I wasn’t really sure where my package was. It did show up fine in the end, so no issues with the item itself, I just wish the tracking had been clearer.
alicia-Mahraun
March 03, 2026
"I bought this sometime around late spring..."
I bought this sometime around late spring, or maybe it was early summer, and I’ve been really happy with it. It feels well made and sturdy, not cheap at all. it seems worth the money so far...
John_mccleave99
February 17, 2026
"Got here way faster than I thought"
It showed up really quick, quicker than I expected. Shipping was smooth, no problems or anything, just a quick and easy delivery...
jackson.Parfitt
February 14, 2026
"Customer service took a bit too long"
I ordered a gift from Novica and ended up having to reach out to customer service because the tracking just wasn’t moving. They did get back to me, but it took a couple of days, so I was basically sitting there wondering what was going on. Maybe they were backed up or dealing with shipping delays, I’m not really sure, but it definitely felt a little slow.
Once they finally replied, they were nice and explained the situation clearly. The package did show up in the end, just later than I was hoping since it was meant to be a gift. Overall, it wasn’t a terrible experience, but I do think they could improve how quickly they respond when customers are waiting on an update
pat_Blankenship74
February 11, 2026
"It got fixed in the end"
Had a little issue at first, and I was a bit annoyed because I was trying to get it sorted before heading out to run a couple errands. Support did end up fixing it though, so in the end everything worked out fine.
James-hall
January 15, 2026
"I wasn’t totally sure what to expect..."
I wasn’t totally sure what to expect, but it seems authentic enough to me. The only downside is the price, it’s definitely a bit more expensive than I hoped.
YOUNGLAS
January 14, 2026
"Overseas shipping was way easier than I thought"
I was expecting a bit of a hassle with shipping overseas, but honestly, well, no, actually it was really smooth. The package arrived quickly and I didn’t run into any issues at all.
hello_patrice405
December 30, 2025
"Honestly, solid for handmade gifts"
I ordered a couple of gifts from novica, the prices felt fair for handmade stuff. Shipping took a little longer than I expected, but part of me wonders if that’s just because the good handmade items aren’t being rushed through some giant warehouse machine, you know? The quality was actually better than I thought it would be, which almost made me suspicious in a good way. Overall, I feel like I got my money’s worth
Stephanie-gutierrez
December 30, 2025
"Really lovely handmade piece"
You can just tell it’s handmade. In a good way. The little details, the finish, the care in it. Feels really well made, honestly. I’m happy with it.

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NOVICA Q&A

I had called you earlier about this birthday order but received no follow-up call. your person said it was delivered but it never was.

Return policy and is there anyone to ask for help regarding a product? there are two shawls i like and it is so hard to choose without actually seeing and feeling them!

Hi, i've just placed my first order for 2 items and paid via paypal. i went into "my account" history and it states that no orders have been placed.

I have now ordered quite a few things from your company. can you provide any independent review articles that show that you actually help the small worldwide businesses? i would love to continue working with you but i would like to be sure that the businesses are receiving fair trade

Went to novica site to look for gift for my wife, nice stuff and i was going to go back and order a necklace but since my initial visit i am being bombarded by pop up ads from them. won't go back and order anything from them. is there any way to stop there takeover of my computer?

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